FREQUENTLY
ASKED QUESTIONS
What types of events or occasions are best suited for a Lyfetime Memory Production?
Weddings & rehearsal dinners, memorials, birthdays, anniversaries, corporate events, banquets, parties & celebrations.
What is the typical turnaround time for creating a video slideshow?
Typically, 1 – 2 weeks, however, rush and expedite orders can be made available.
How does the upload process work?
Select the images, videos, and songs you would like to include, then drag and drop them into the folders on our secure platform.
Are re-edits for minor changes, edits, or requests available?
Yes, we offer re-edits for minor adjustments to ensure your video meets your expectations.
What customization options do you offer?
Every video we create is hand-crafted and made to order, ensuring it reflects your unique vision and preferences.
Where can I view my video and files?
After logging in on our website, you can access your videos and files through your secure private portal.
What happens if I forget my login information?
No worries! We have a simple and efficient system to retrieve your login details.
Can I Share the video with anyone?
Yes! You can share your video with friends and family. Rest assured, all videos remain private and are not accessible to the public.
What if I want to show the video at an event or third-party venue?
We’re here to help! We’ll collaborate with the venue or personnel to ensure your video plays perfectly, no matter the location.
Are the videos private or public?
Your videos are completely private, ensuring they are accessible only to you and those you choose to share them with.
1. What types of events or occasions are best suited for a Lyfetime Memory Production?
We accept all standard photo (JPEG/ JPG or HEIC/HEIF) and video (MP4, MOV) file types, making it easy to upload your content.
2. What is the typical turnaround time for creating a video slideshow?
We securely store all your original content alongside the videos we create for you. This means your cherished images, video clips, and finished slideshow movies are always safe and easily accessible.
3. How does the upload process work?
The video is yours to keep. You can download a copy anytime, giving you complete ownership of your final product.
4. Are re-edits for minor changes, edits, or requests available?
The final video will be delivered in MP4 format, ensuring broad compatibility with most devices and platforms.
5. What customization options do you offer?
You’ll always speak with a live person. We provide real solutions tailored to your needs—no robots involved.
Still Have Questions?
